Effective Date: July 10, 2026

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Lamont Plumbing & Heating, LLC ("Lamont Plumbing & Heating," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through our website, www.lamontplumbingandheating.com.

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Our Commitment to Your Privacy

We understand that your personal information is important. Whether you're requesting service, scheduling an appointment, or contacting us with a question, we use your information only to provide exceptional customer service and operate our business efficiently. We do not sell or rent your personal information.

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Information We Collect

When you visit our website or contact us, we may collect information such as:

• Your name

• Phone number

• Email address

• Property or service address

• Details about your plumbing or heating service request

• Appointment preferences

• Communications submitted through our website, email, phone, or text message

We may also automatically collect certain technical information, including:

• IP address

• Browser type

• Device information

• Pages viewed on our website

• Cookies and website analytics
   

How We Use Your Information

We use the information you provide to:

• Schedule and confirm service appointments

• Respond to quote requests and customer inquiries

• Communicate regarding appointments, estimates, invoices, and service updates

• Provide customer support

• Improve our website and customer experience

• Maintain business records

• Meet legal and regulatory obligations
   

Text Messaging & Communications

If you provide your mobile phone number, you consent to receive communications related to your service requests, appointments, estimates, scheduling, invoices, and customer support.

Message frequency varies depending on your interaction with us.

Standard message and data rates may apply.

You may opt out of non-essential text messages at any time by replying STOP. For assistance, reply HELP or contact our office directly.

We will never sell, share, or distribute your mobile phone number to third parties for marketing purposes.
 

Cookies & Website Analytics

Our website uses cookies and similar technologies to help us:

• Understand how visitors use our website

• Improve website functionality and performance

• Enhance your browsing experience

You may disable cookies through your browser settings; however, some features of the website may not function as intended.

 

Sharing Your Information

We respect your privacy.

Lamont Plumbing & Heating does not sell, rent, or trade your personal information.

We may share information only when necessary to:

• Process payments

• Schedule or provide requested services

• Operate our website and business systems

• Comply with legal obligations

• Protect against fraud or unauthorized activity

Any service providers who assist us are expected to safeguard your information appropriately.
 

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.

While we strive to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
 

Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Lamont Plumbing & Heating is not responsible for the privacy practices, policies, or content of those third-party websites.
 

Children's Privacy

Our website is intended for adults seeking plumbing and heating services.

We do not knowingly collect personal information from children under the age of 13.
 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any revisions will be posted on this page with an updated Effective Date.
 

Contact Us

If you have questions regarding this Privacy Policy or the way we handle your information, please contact us.

Lamont Plumbing & Heating, LLC

Website: www.lamontplumbingandheating.com

Email: office@lamontplumbingandheating.com

Phone: (508) 429.6227